2016 – Details of the 1st Debate

Body language, vocal tones, viewing angles, and more are described while observing the 2016 First Presidential Debate between Hillary Clinton and Donald Trump. This is a detailed look at the non-verbal cues and other staging issues that took place while the candidates exchanged barbs. The clips are taken from the online webcasts posted by the New York […]

Healthy Discussions

Talking about health is more than just words, especially when it comes to the communication between health professionals and patients. In a featured podcast on Helen Osborne’s Health Literacy Out Loud blog, Tom Mucciolo shares his perspectives on the importance of nonverbal communication skills in the healthcare environment. Visit Helen’s site and listen to the […]

Discussion-Style Debate

In the third and final Presidential debate of 2012, the candidates were seated in a “discussion” style format. The non-verbal actions of the upper body are visible, especially with respect to the various camera angles and closeups. This analysis focuses on upper body actions, including visibility of gestures, eye contact, hand positons, confrontation, and speaking […]

Town Hall Debate

In the second of three Presidential Debates, the Town Hall setting offered the candidates the chance to move freely in an open area. This allowed for an in-depth review of of performance issues, including body language, eye contact, hand gestures, proximity, navigation, confrontation and speaking style. Non-verbal cues dominate during planned or prepared speaking venues […]

The Three Little Smiles

Once upon a time… a speaker claimed it was difficult to get an audience excited about information simply because the content was so boring. Content is never boring — people are boring. A boring presenter delivers boring details. While there are a number of ways to bring content to life, the most obvious method is […]

Looking your best on camera

Tom Mucciolo is interviewed by Mark Ragan, CEO of Ragan Communications on Ragan TV. This is part of a series (see the “Interviews” category). This clip features a discussion of how to be more effective on camera.

Forced Choice

Part of the challenge of interaction is guiding your audience into asking the right question at the right time. While you may be able to anticipate possible questions, based on prior experience with the topic, you really can’t predict which people will ask what, when. But, you can increase your chances if you use a strategy of forced choice. 

More or Less Eye Contact?

The common belief is that when interacting with someone, you should always make as much eye contact as possible. This is true when you are LISTENING. You would like to appear 100% attentive, so making eye contact with the person is critical. But what about when you are SPEAKING?

Stumped by a Question? “E” Words Can Help!

Have you even been asked a question and you did not know the answer? Whether this happens to you in a presentation, meeting, phone conference, or just in casual conversation, the feeling of not being able to respond immediately can be frustrating. Well, don’t despair! Help has arrived!

Triggers and Handles

Improvisation is mostly associated with theatre, where actors create a story (sometimes humorously) without a predetermined script. To develop consistency, improvisational performers use many techniques, one of which is an exercise called “triggers and handles“. This exercise can be quite useful, especially when developing consistency among “team” members.