Talking about health is more than just words, especially when it comes to the communication between health professionals and patients. In a featured podcast on Helen Osborne’s Health Literacy Out Loud blog, Tom Mucciolo shares his perspectives on the importance of nonverbal communication skills in the healthcare environment.
Visit Helen’s site and listen to the podcast interview:
In this podcast, Tom Mucciolo talks with Helen Osborne about:
- Conversation versus presentation
- Body language issues of proximity, openness, and invitation
- Vocal tones to establish presence and avoid distractions
You can also listen to the interview here: